Crisp

Customer support suite with live chat, shared inbox and an AI agent, priced per workspace.

Starting price: Free plan · from $45/mo
Free plan: Yes
Free trial: Yes
Checked on: 2026-10-02

Crisp is an AI-first customer support suite with a website chat widget, shared inbox, chatbot and knowledge base. Plans are a flat price per workspace rather than per seat.

Key features

Website chat widget and shared inbox
Mobile apps and chat SDKs
Shared email inbox and custom email domain (Mini and up)
Omnichannel inbox, workflow automation and AI chatbot (Essentials and up)
Knowledge base and analytics (Essentials and up)
Ticketing, white labelling and 100+ integrations (Plus)

What stands out

Free forever plan with 2 seats
14-day free trial of every plan with full access, no card
A flat price per workspace regardless of conversation volume

Trade-offs

The free plan includes no AI credits
Included seats are limited: 2, 4, 10, then 20 and more
Plus costs $295 a month per workspace

Pricing

Plan	Price	Fees	Includes
Free	$0	Not stated	2 seats included Website chat widget Shared inbox and mobile apps No AI credits
Mini	$45 per month	Not stated	4 seats included Shared email inbox $5 of AI credits Unlimited data retention
Essentials	$95 per month	Not stated	10 seats included Omnichannel inbox and AI chatbot Knowledge base and workflow automation $25 of AI credits
Plus	$295 per month	Not stated	20+ seats Ticketing system and white labelling 100+ integrations $75 of AI credits
Enterprise		Custom pricing	Dedicated onboarding Personalized SLA Custom features