Crisp vs tawk.to
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- tawk.to's cheapest paid plan is $29/mo, against $45/mo for Crisp.
- Fees: Crisp Custom pricing; tawk.to $1 per hour.
| Crisp | tawk.to | |
|---|---|---|
| Starting price | Free plan · from $45/mo | Free plan · from $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Not stated by the vendor |
| Plans | Free ($0); Mini ($45/mo); Essentials ($95/mo); Plus ($295/mo); Enterprise () | Free ($0); Remove branding ($29/mo); AI chatbot ($29/mo); Hired chat agents () |
| Fees | Custom pricing | $1 per hour |
| Best for | Not stated | Not stated |
| Key features | Website chat widget and shared inbox; Mobile apps and chat SDKs; Shared email inbox and custom email domain (Mini and up); Omnichannel inbox, workflow automation and AI chatbot (Essentials and up) | Free live chat software; Chatbot trained on your Knowledge Base and shortcut FAQs (add-on); Hired live chat agents who answer chats for you; Dedicated virtual assistants |
| Checked on | 2026-10-02 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Crisp
- Free forever plan with 2 seats
- 14-day free trial of every plan with full access, no card
- A flat price per workspace regardless of conversation volume
Trade-offs
- The free plan includes no AI credits
- Included seats are limited: 2, 4, 10, then 20 and more
- Plus costs $295 a month per workspace
tawk.to
- Live chat software is free, according to tawk.to
- A forever-free chatbot plan for limited chat volume
- Not priced per seat
Trade-offs
- Removing the tawk.to branding costs $29 a month
- The AI chatbot starts at $29 a month beyond the free volume
- The pages checked describe the model but do not list a plan comparison