Crisp vs Tidio
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Tidio's cheapest paid plan is $24.17/mo, against $45/mo for Crisp.
- Fees: Crisp Custom pricing; Tidio From $300 a month, plus monthly usage, Contact for pricing.
| Crisp | Tidio | |
|---|---|---|
| Starting price | Free plan · from $45/mo | from $24.17/mo |
| Free plan | Yes | Not stated by the vendor |
| Free trial | Yes | Yes |
| Plans | Free ($0); Mini ($45/mo); Essentials ($95/mo); Plus ($295/mo); Enterprise () | Starter ($24.17/mo annual); Growth ($49.17/mo annual); Plus (); Premium () |
| Fees | Custom pricing | From $300 a month, plus monthly usage; Contact for pricing |
| Best for | Not stated | Small business, Ecommerce |
| Key features | Website chat widget and shared inbox; Mobile apps and chat SDKs; Shared email inbox and custom email domain (Mini and up); Omnichannel inbox, workflow automation and AI chatbot (Essentials and up) | Live chat and ticketing; Lyro AI Agent (add-on and included conversations); Flows for no-code lead capture and sales funnels; Live visitors list and operating hours |
| Checked on | 2026-10-02 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Crisp
- Free forever plan with 2 seats
- 14-day free trial of every plan with full access, no card
- A flat price per workspace regardless of conversation volume
Trade-offs
- The free plan includes no AI credits
- Included seats are limited: 2, 4, 10, then 20 and more
- Plus costs $295 a month per workspace
Tidio
- 7-day free trial
- Yearly billing is 2 months free
- Lyro AI Agent and Flows are also sold as stand-alone products
Trade-offs
- Priced by billable conversations, so cost rises with volume
- Plus starts at $300 a month plus monthly usage
- Monthly-billing prices were not captured