Crisp vs Respond.io
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Crisp's cheapest paid plan is $45/mo, against $79/mo for Respond.io.
- Fees: Crisp Custom pricing; Respond.io states none.
| Crisp | Respond.io | |
|---|---|---|
| Starting price | Free plan · from $45/mo | from $79/mo |
| Free plan | Yes | Not stated by the vendor |
| Free trial | Yes | Yes |
| Plans | Free ($0); Mini ($45/mo); Essentials ($95/mo); Plus ($295/mo); Enterprise () | Starter ($79/mo); Growth ($159/mo); Advanced ($279/mo) |
| Fees | Custom pricing | Not stated |
| Best for | Not stated | Not stated |
| Key features | Website chat widget and shared inbox; Mobile apps and chat SDKs; Shared email inbox and custom email domain (Mini and up); Omnichannel inbox, workflow automation and AI chatbot (Essentials and up) | Team and custom inboxes; Mobile app; AI prompt and AI assist; Broadcasts and workflow automation (Growth and up) |
| Checked on | 2026-10-02 | 2026-10-05 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Crisp
- Free forever plan with 2 seats
- 14-day free trial of every plan with full access, no card
- A flat price per workspace regardless of conversation volume
Trade-offs
- The free plan includes no AI credits
- Included seats are limited: 2, 4, 10, then 20 and more
- Plus costs $295 a month per workspace
Respond.io
- 7-day trial with no credit card
- Starter has unlimited monthly active contacts
- Advanced adds webhooks and SSO
Trade-offs
- No free plan
- Starter is limited to 5 users
- Workflows and broadcasts start on Growth ($159 a month)