CartDialog
AI shopping and support assistant for Magento stores.
Best for: Magento stores that want an AI shopping and support assistant, from EUR 79 a month with a free trial
- Starting price
- EUR 79 a month
- Free plan
- No
- Free trial
- Yes
- Best for
- Ecommerce
- Checked on
- 2026-10-29
CartDialog is an AI assistant for Magento stores that answers shopper questions from your catalog and approved policies. It recommends products with clickable cards showing price and stock, checks order status after the customer is verified, guides returns and hands conversations to your team with the full transcript. Plans run from EUR 79 to EUR 1,499 a month, with a free trial and no card.
Key features
- Product recommendations from your live catalog with clickable cards
- Order status lookups after customer verification
- Returns guidance from your configured policy
- A knowledge base of content you approve
- Human handoff with the transcript, language tag and intent, controlled by an escalation policy
- Proactive prompts and upsell or cross-sell suggestions
What stands out
- Free trial on every plan with no card
- Connects by APIs, feeds or storefront context, not only a Magento module
- Reads only the content you approve
Trade-offs
- Aimed at Magento merchants
- The page lists the supported languages inconsistently, so confirm yours
- Annual prices and an Enterprise plan are not listed, and results such as a 94% average resolution rate are the vendor's claims
Pricing
| Plan | Price | Fees | Includes |
|---|---|---|---|
| Essentials | EUR 79 a month |
| |
| Starter | EUR 199 a month |
| |
| Growth | EUR 499 a month |
| |
| Pro | EUR 1,499 a month |
|
Prices in euros a month, recorded as text and not converted. Essentials EUR 79: 300 conversations, 1 bot workspace, 14-day trial. Starter EUR 199: 2,000 conversations, 1 workspace, 14-day trial. Growth EUR 499: 15,000 conversations, 3 workspaces, 14-day trial. Pro EUR 1,499: 100,000 conversations, 10 workspaces, multi-store, 30-day trial. A conversation is all replies within 24 hours of the first AI reply. The trial needs no card and ends without a charge; continuing needs a separately confirmed subscription through WayForPay. The submitter works at the company.
Checked 2026-10-29. Source: cartdialog.com. Prices change; confirm on the vendor's site before you buy.
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