LiveChat
Live chat and ticketing software with an AI agent, priced per person.
- Starting price
- from $19/mo
- Free plan
- Not stated by the vendor
- Free trial
- Yes
- Checked on
- 2026-10-02
LiveChat combines live chat and ticketing in one inbox, with an AI agent that hands off to a human when needed. Plans are priced per person per month, with a 14-day free trial.
Key features
- Live chat and ticketing in one inbox
- AI Agent with human handoff
- Copilot AI assistant for reply suggestions
- Unlimited campaigns and chat history (Team and up)
- Reporting and agent performance (Team and Business)
- SMS and Apple Messages for Business (Business)
What stands out
- 14-day free trial with no card
- 24/7/365 support on every plan
- Yearly billing is cheaper per person
Trade-offs
- Per-person pricing, so cost grows with team size
- Starter allows 1 user and tracks up to 100 visitors
- Several channels are marketplace add-ons
Pricing
| Plan | Price | Fees | Includes |
|---|---|---|---|
| Starter | $25 per month $19 per month, billed annually | Not stated |
|
| Team | $59 per month $49 per month, billed annually | Not stated |
|
| Business | $89 per month $79 per month, billed annually | Not stated |
|
| Enterprise | Request a call |
|
Prices are per person per month. Enterprise is by quote. Text Intelligence is a separate product from $19 per user a month.
Checked 2026-10-02. Source: www.livechat.com. Prices change; confirm on the vendor's site before you buy.
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