LiveChat vs Tidio
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- LiveChat's cheapest paid plan is $19/mo, against $24.17/mo for Tidio.
- Fees: LiveChat Request a call; Tidio From $300 a month, plus monthly usage, Contact for pricing.
| LiveChat | Tidio | |
|---|---|---|
| Starting price | from $19/mo | from $24.17/mo |
| Free plan | Not stated by the vendor | Not stated by the vendor |
| Free trial | Yes | Yes |
| Plans | Starter ($25/mo, $19/mo annual); Team ($59/mo, $49/mo annual); Business ($89/mo, $79/mo annual); Enterprise () | Starter ($24.17/mo annual); Growth ($49.17/mo annual); Plus (); Premium () |
| Fees | Request a call | From $300 a month, plus monthly usage; Contact for pricing |
| Best for | Not stated | Small business, Ecommerce |
| Key features | Live chat and ticketing in one inbox; AI Agent with human handoff; Copilot AI assistant for reply suggestions; Unlimited campaigns and chat history (Team and up) | Live chat and ticketing; Lyro AI Agent (add-on and included conversations); Flows for no-code lead capture and sales funnels; Live visitors list and operating hours |
| Checked on | 2026-10-02 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
LiveChat
- 14-day free trial with no card
- 24/7/365 support on every plan
- Yearly billing is cheaper per person
Trade-offs
- Per-person pricing, so cost grows with team size
- Starter allows 1 user and tracks up to 100 visitors
- Several channels are marketplace add-ons
Tidio
- 7-day free trial
- Yearly billing is 2 months free
- Lyro AI Agent and Flows are also sold as stand-alone products
Trade-offs
- Priced by billable conversations, so cost rises with volume
- Plus starts at $300 a month plus monthly usage
- Monthly-billing prices were not captured