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CallRail

Call and form tracking with AI conversation insights, in packages that include 5 numbers and 250 minutes.

Best for: call, text and form tracking with AI conversation insights

Call tracking
Starting price
from $50/mo
Free plan
No
Free trial
Yes
Checked on
2026-10-03
Visit CallRail

CallRail tracks calls, texts and form submissions back to the marketing source that produced them, with call recording, routing and transcription. Plans start with 5 local numbers and 250 minutes, with extra usage billed on top. It is available in the United States, Canada, the UK and Australia.

Key features

  • Call and text tracking with attribution
  • Call recording and routing
  • Call transcription and analysis
  • Automation rules
  • Form tracking and a custom form builder (Complete plans)
  • Call summaries, sentiment analysis and coaching tools (Lead Conversion plans)
  • Voice Assist AI voice assistant, from $95 a month
  • API access on every plan

What stands out

  • 14-day free trial with no credit card
  • API access is included in all plans
  • Yearly billing saves up to 10%

Trade-offs

  • The base fee is only part of the cost: extra numbers, minutes, texts and forms are billed on top
  • Additional usage fees are not refundable
  • Heavy API use beyond 1,500 calls a month costs $80 or $200 a month
  • Voice Assist is priced separately, and starts at an extra $55 for Lead Tracking

Pricing

PlanPriceFeesIncludes
Lead Tracking
$55 per month
$50 per month, billed annually
Plus additional usage
  • 5 numbers and 250 minutes
  • Call and text tracking and attribution
  • Call recording and routing
Lead Tracking Complete
$105 per month
$95 per month, billed annually
Plus additional usage
  • Everything in Lead Tracking
  • Form tracking and attribution
  • 1,000 form submissions
  • Multi-touch cost-per-lead reporting
Lead Conversion
$165 per month
$150 per month, billed annually
Plus additional usage
  • Everything in Lead Tracking
  • Call summaries and sentiment analysis
  • 10,000 analysis minutes
  • Coaching and conversion tools
Lead Conversion Complete
$215 per month
$195 per month, billed annually
Plus additional usage
  • Call, form and conversation intelligence together
  • 1,000 form submissions and 10,000 analysis minutes

Prices are per month plus usage, read with the page's billing switch (yearly shown first, monthly after switching). Each plan includes 5 local numbers and 250 local minutes; extra local numbers are $3 each and local minutes are $0.06.

Checked 2026-10-03. Source: www.callrail.com. Prices change; confirm on the vendor's site before you buy.

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