Tidio
Live chat and AI chatbot for small businesses and online stores.
- Starting price
- from $24.17/mo
- Free plan
- Not stated by the vendor
- Free trial
- Yes
- Best for
- Small business, Ecommerce
- Checked on
- 2026-10-02
Tags: live chat, chatbot, customer support
Visit TidioKey features
- Live chat and ticketing
- Lyro AI Agent (add-on and included conversations)
- Flows for no-code lead capture and sales funnels
- Live visitors list and operating hours
- Advanced analytics, macros and automatic chat assignment (Growth and up)
- OpenAPI, departments and multiproject (Plus)
What stands out
- 7-day free trial
- Yearly billing is 2 months free
- Lyro AI Agent and Flows are also sold as stand-alone products
Trade-offs
- Priced by billable conversations, so cost rises with volume
- Plus starts at $300 a month plus monthly usage
- Monthly-billing prices were not captured
Pricing
| Plan | Price | Fees | Includes |
|---|---|---|---|
| Starter | $24.17 per month, billed annually | Not stated |
|
| Growth | $49.17 per month, billed annually | Not stated |
|
| Plus | From $300 a month, plus monthly usage |
| |
| Premium | Contact for pricing |
|
Yearly prices shown (2 months free). Monthly-billing prices were not captured. Starter covers 100 billable conversations; Growth starts at 250. Lyro AI Agent alone starts at $32.50 a month and Flows at $24.17 a month. Premium is by quote.
Checked 2026-10-02. Source: www.tidio.com. Prices change; confirm on the vendor's site before you buy.
Compare Tidio
Report an error on this listing
Related tools
Crisp
Customer support suite with live chat, shared inbox and an AI agent, priced per workspace.
Free plan · from $45/mo
Intercom
Customer service platform with the Fin AI agent, priced per seat and per outcome.
from $19/mo
LiveChat
Live chat and ticketing software with an AI agent, priced per person.
from $19/mo
tawk.to
Free live chat software with paid add-ons and hired chat agents.
Free plan · from $29/mo