Chatfuel vs Tidio
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Chatfuel's cheapest paid plan is $18/mo, against $24.17/mo for Tidio.
- Fees: Chatfuel states none; Tidio From $300 a month, plus monthly usage, Contact for pricing.
| Chatfuel | Tidio | |
|---|---|---|
| Starting price | from $18/mo | from $24.17/mo |
| Free plan | Not stated by the vendor | Not stated by the vendor |
| Free trial | Yes | Yes |
| Plans | Business ($18/mo, $216/yr); Agency S ($90/mo, $1080/yr) | Starter ($24.17/mo annual); Growth ($49.17/mo annual); Plus (); Premium () |
| Fees | Not stated | From $300 a month, plus monthly usage; Contact for pricing |
| Best for | Agencies | Small business, Ecommerce |
| Key features | WhatsApp conversion tracking to Meta Pixel; Lead qualification and scoring automation; In-chat product and service sales; Automatic replies to post and Reel comments | Live chat and ticketing; Lyro AI Agent (add-on and included conversations); Flows for no-code lead capture and sales funnels; Live visitors list and operating hours |
| Checked on | 2026-10-05 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Chatfuel
- Free trial available
- Business is $18 a month
- Agency S supports 3 companies
Trade-offs
- No free plan
- AI credits are limited ($20 a month on Business, $100 on Agency S)
- Usage limits apply and are documented elsewhere
Tidio
- 7-day free trial
- Yearly billing is 2 months free
- Lyro AI Agent and Flows are also sold as stand-alone products
Trade-offs
- Priced by billable conversations, so cost rises with volume
- Plus starts at $300 a month plus monthly usage
- Monthly-billing prices were not captured