Intercom alternatives
These tools do a similar job to Intercom. Prices, free plans and features below come from each vendor's own site.
| Intercom | Crisp | LiveChat | tawk.to | Tidio | |
|---|---|---|---|---|---|
| Starting price | from $19/mo | Free plan · from $45/mo | from $19/mo | Free plan · from $29/mo | from $24.17/mo |
| Free plan | Not stated by the vendor | Yes | Not stated by the vendor | Yes | Not stated by the vendor |
| Free trial | Yes | Yes | Yes | Not stated by the vendor | Yes |
| Plans | Essential ($29/mo, $19/mo annual); Advanced ($99/mo, $85/mo annual); Expert ($139/mo, $132/mo annual) | Free ($0); Mini ($45/mo); Essentials ($95/mo); Plus ($295/mo); Enterprise () | Starter ($25/mo, $19/mo annual); Team ($59/mo, $49/mo annual); Business ($89/mo, $79/mo annual); Enterprise () | Free ($0); Remove branding ($29/mo); AI chatbot ($29/mo); Hired chat agents () | Starter ($24.17/mo annual); Growth ($49.17/mo annual); Plus (); Premium () |
| Fees | Not stated | Custom pricing | Request a call | $1 per hour | From $300 a month, plus monthly usage; Contact for pricing |
| Best for | Not stated | Not stated | Not stated | Not stated | Small business, Ecommerce |
| Key features | Fin AI Agent for service, sales and ecommerce; Messenger, shared inbox and ticketing; Free, unlimited live chat, in-app chats, banners and tooltips on all plans; Workflows automation and multiple team inboxes (Advanced and up) | Website chat widget and shared inbox; Mobile apps and chat SDKs; Shared email inbox and custom email domain (Mini and up); Omnichannel inbox, workflow automation and AI chatbot (Essentials and up) | Live chat and ticketing in one inbox; AI Agent with human handoff; Copilot AI assistant for reply suggestions; Unlimited campaigns and chat history (Team and up) | Free live chat software; Chatbot trained on your Knowledge Base and shortcut FAQs (add-on); Hired live chat agents who answer chats for you; Dedicated virtual assistants | Live chat and ticketing; Lyro AI Agent (add-on and included conversations); Flows for no-code lead capture and sales funnels; Live visitors list and operating hours |
| Checked on | 2026-10-02 | 2026-10-02 | 2026-10-02 | 2026-10-02 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy.