Intercom vs Zoho SalesIQ
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Zoho SalesIQ's cheapest paid plan is $7/mo, against $19/mo for Intercom.
- Fees: Intercom states none; Zoho SalesIQ Per operator per month, billed annually.
| Intercom | Zoho SalesIQ | |
|---|---|---|
| Starting price | from $19/mo | Free plan · from $7/mo |
| Free plan | Not stated by the vendor | Yes |
| Free trial | Yes | Yes |
| Plans | Essential ($29/mo, $19/mo annual); Advanced ($99/mo, $85/mo annual); Expert ($139/mo, $132/mo annual) | Free ($0); Basic ($7/mo annual); Professional ($12.75/mo annual) |
| Fees | Not stated | Per operator per month, billed annually |
| Best for | Not stated | Not stated |
| Key features | Fin AI Agent for service, sales and ecommerce; Messenger, shared inbox and ticketing; Free, unlimited live chat, in-app chats, banners and tooltips on all plans; Workflows automation and multiple team inboxes (Advanced and up) | Live chat with visitor insights; Visitor intelligence and lead and company scoring; Chatbots and Zia AI agents; Chat routing, transfer and group chat |
| Checked on | 2026-10-02 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Intercom
- Free trial
- Fin can be used with an existing helpdesk, with no seats required
- A 93% startup discount is offered
- Free Lite seats on higher plans (20 on Advanced, 50 on Expert)
Trade-offs
- Fin charges $0.99 per outcome on top of seats
- Per-seat pricing, with add-ons such as Proactive Support Plus at $99 a month
- Email, SMS, WhatsApp and phone are pay-as-you-go
Zoho SalesIQ
- Free plan for 3 operators
- 15-day free trial with no credit card
- Yearly billing gives 2+ months free
Trade-offs
- Free allows 100 operator chat sessions and 10K visitors a month
- Chatbots start on Basic with 1 bot and 25K bot sessions
- Prices are per operator, so cost grows with the team