Customer.io
Data-driven messaging and automation across email, SMS and push, from $100 a month.
Best for: data-driven messaging across email, SMS and push
- Starting price
- from $100/mo
- Free plan
- No
- Free trial
- Not stated by the vendor
- Checked on
- 2026-10-03
Customer.io is a messaging automation platform with a visual workflow builder, AI agent, and data integrations. Essentials starts at $100 a month for 5k profiles and 1 million emails a month, and Premium starts at $1,000 a month with custom volumes and HIPAA compliance.
Key features
- Visual workflow builder
- AI Agent with core execution skills
- 1 million emails a month on Essentials
- Object types (2 on Essentials, 10 on Premium)
- Basic data integrations, premium integrations on Premium
- Daily Routines scheduled tasks (Premium)
- HIPAA compliance (Premium)
- Audit logging and dedicated hardware (Enterprise)
What stands out
- Essentials is billed monthly from $100
- A full year of Customer.io free for early-stage startups under $10M raised
- Priced by profiles, with custom volume pricing on higher plans
Trade-offs
- Premium starts at $1,000 a month billed yearly
- Essentials covers 5k profiles and email and community support
- Enterprise is quoted
Pricing
| Plan | Price | Fees | Includes |
|---|---|---|---|
| Essentials | $100 per month | Starts at, for 5k profiles |
|
| Premium | $1,000 per month, billed annually | Starts at, billed yearly |
|
| Enterprise | Custom; talk to sales |
|
Essentials starts at $100 a month billed monthly for 5k profiles; Premium starts at $1,000 a month billed yearly. A Startup Program gives early-stage companies a free year.
Checked 2026-10-03. Source: customer.io. Prices change; confirm on the vendor's site before you buy.
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