Smartsupp alternatives
These tools do a similar job to Smartsupp. Prices, free plans and features below come from each vendor's own site.
| Smartsupp | Botpress | Chatbase | Crisp | Freshchat | Intercom | Landbot | |
|---|---|---|---|---|---|---|---|
| Starting price | Free plan · from $14/mo | Free plan · from $150/mo | Free plan · from $32/mo | Free plan · from $45/mo | Free plan · from $19/mo | from $19/mo | Free plan · from $36/mo |
| Free plan | Yes | Yes | Yes | Yes | Yes | Not stated by the vendor | Yes |
| Free trial | Not stated by the vendor | Not stated by the vendor | Yes | Yes | Yes | Yes | Yes |
| Plans | Free ($0); Solo ($17/mo, $14/mo annual); Plus ($25/mo, $21/mo annual); Expert ($83/mo, $69/mo annual); Mira AI Agent ($16/mo, $16/mo annual) | Free ($0); Plus ($150/mo annual); Team ($750/mo annual); Enterprise () | Free ($0); Hobby ($40/mo, $32/mo annual); Standard ($150/mo, $120/mo annual); Pro ($500/mo, $400/mo annual) | Free ($0); Mini ($45/mo); Essentials ($95/mo); Plus ($295/mo); Enterprise () | Free ($0); Growth ($19/mo annual); Pro ($49/mo annual); Enterprise ($79/mo annual) | Essential ($29/mo, $19/mo annual); Advanced ($99/mo, $85/mo annual); Expert ($139/mo, $132/mo annual) | Free ($0); Starter ($45/mo, $36/mo annual); Professional ($110/mo, $88/mo annual); Business () |
| Fees | Not stated | Billed annually; extra conversations $65 per 100; Billed annually; extra conversations $50 per 100; Custom pricing | Not stated | Custom pricing | Per agent per month, billed annually | Not stated | Custom pricing agreed by contract |
| Best for | Not stated | Not stated | Not stated | Not stated | Not stated | Not stated | Not stated |
| Key features | Live chat with WhatsApp and Messenger; Contact hub and file sharing; Basic visitor information; AI reply assists per month on paid plans | AI agents with unlimited agents on paid plans; Webchat and WhatsApp channels; Whitelabel webchat (Plus and up); Help Center with custom domain (Plus and up) | AI agents trained on your content; Message credits per month by plan; Integrations support (Hobby and up); Voice and telephony, helpdesk and API access (Standard) | Website chat widget and shared inbox; Mobile apps and chat SDKs; Shared email inbox and custom email domain (Mini and up); Omnichannel inbox, workflow automation and AI chatbot (Essentials and up) | Chat widget for web and mobile apps; Shared inbox and email connection; Roles and permissions; Freddy AI Agent ($49 per 100 sessions) | Fin AI Agent for service, sales and ecommerce; Messenger, shared inbox and ticketing; Free, unlimited live chat, in-app chats, banners and tooltips on all plans; Workflows automation and multiple team inboxes (Advanced and up) | Full chatbot builder and templates; WhatsApp, with your own number from Professional; AI chats included on paid plans; Integrations: Mailchimp, Segment, HubSpot, Airtable, webhooks |
| Checked on | 2026-10-04 | 2026-10-03 | 2026-10-04 | 2026-10-02 | 2026-10-03 | 2026-10-02 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy.