Chatway alternatives
These tools do a similar job to Chatway. Prices, free plans and features below come from each vendor's own site.
| Chatway | Botpress | Chatbase | Chatfuel | Crisp | Freshchat | Intercom | |
|---|---|---|---|---|---|---|---|
| Starting price | Free plan · from $31/mo | Free plan · from $150/mo | Free plan · from $32/mo | from $18/mo | Free plan · from $45/mo | Free plan · from $19/mo | from $19/mo |
| Free plan | Yes | Yes | Yes | Not stated by the vendor | Yes | Yes | Not stated by the vendor |
| Free trial | Yes | Not stated by the vendor | Yes | Yes | Yes | Yes | Yes |
| Plans | Free ($0); Business ($31/mo annual, $372/yr); Plus ($159/mo annual, $1,908/yr) | Free ($0); Plus ($150/mo annual); Team ($750/mo annual); Enterprise (Custom pricing) | Free ($0); Hobby ($40/mo, $32/mo annual); Standard ($150/mo, $120/mo annual); Pro ($500/mo, $400/mo annual) | Business ($18/mo, $216/yr); Agency S ($90/mo, $1,080/yr) | Free ($0); Mini ($45/mo); Essentials ($95/mo); Plus ($295/mo); Enterprise (Custom pricing) | Free ($0); Growth ($19/mo annual); Pro ($49/mo annual); Enterprise ($79/mo annual) | Essential ($29/mo, $19/mo annual); Advanced ($99/mo, $85/mo annual); Expert ($139/mo, $132/mo annual) |
| Fees and pricing notes | None stated | Billed annually; extra conversations $65 per 100; Billed annually; extra conversations $50 per 100 | None stated | None stated | None stated | Per agent per month, billed annually | None stated |
| Best for | Small business, Ecommerce | Not stated | Not stated | Agencies | Not stated | Not stated | Not stated |
| Key features | Live chat and a shared inbox; AI Support Agent with human handoff; Shopify and WooCommerce sync (Business and up); WhatsApp, Facebook Messenger, Instagram and email channels | AI agents with unlimited agents on paid plans; Webchat and WhatsApp channels; Whitelabel webchat (Plus and up); Help Center with custom domain (Plus and up) | AI agents trained on your content; Message credits per month by plan; Integrations support (Hobby and up); Voice and telephony, helpdesk and API access (Standard) | WhatsApp conversion tracking to Meta Pixel; Lead qualification and scoring automation; In-chat product and service sales; Automatic replies to post and Reel comments | Website chat widget and shared inbox; Mobile apps and chat SDKs; Shared email inbox and custom email domain (Mini and up); Omnichannel inbox, workflow automation and AI chatbot (Essentials and up) | Chat widget for web and mobile apps; Shared inbox and email connection; Roles and permissions; Freddy AI Agent ($49 per 100 sessions) | Fin AI Agent for service, sales and ecommerce; Messenger, shared inbox and ticketing; Free, unlimited live chat, in-app chats, banners and tooltips on all plans; Workflows automation and multiple team inboxes (Advanced and up) |
| Checked on | 2026-10-07 | 2026-10-03 | 2026-10-04 | 2026-10-05 | 2026-10-02 | 2026-10-03 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy.