Capsule
CRM with a free plan for 2 users and paid plans from $18 per user a month.
Best for: small teams that want a free CRM plan for 2 users
- Starting price
- Free plan · from $18/mo
- Free plan
- Yes
- Free trial
- Yes
- Best for
- Small business
- Checked on
- 2026-10-03
Capsule is a CRM for managing contacts, sales pipelines, tasks and projects. It has a free plan for up to 2 users and 250 contacts, and paid plans add contacts, shared mailboxes, workflow automations, reporting dashboards and AI features.
Key features
- Contacts, sales pipelines and custom sales milestones
- Tasks and project boards
- Gmail and Outlook connection
- Shared mailbox and email templates (Starter and up)
- Workflow automations and reporting dashboards (Growth)
- AI pipeline generator, summaries and contact enrichment
- Premium integrations such as Xero and Zendesk
- Account manager and custom training (Ultimate)
What stands out
- Free plan for up to 2 users with 250 contacts
- Free 14-day trial of paid plans with no card
- Annual billing saves up to 18%
Trade-offs
- Free is limited to 250 contacts and 1 sales pipeline
- Workflow automations and multiple pipelines need Growth at $36
- Per-user pricing grows with team size
Pricing
| Plan | Price | Fees | Includes |
|---|---|---|---|
| Free | $0 | Not stated |
|
| Starter | $18 per month, billed annually | Per user per month, billed annually |
|
| Growth | $36 per month, billed annually | Per user per month, billed annually |
|
| Advanced | $54 per month, billed annually | Per user per month, billed annually |
|
| Ultimate | $72 per month, billed annually | Per user per month, billed annually |
|
Prices are per user per month, billed annually; the page says annual billing saves up to 18%. The monthly-billing switch did not change the displayed prices, so monthly prices are not recorded.
Checked 2026-10-03. Source: capsulecrm.com. Prices change; confirm on the vendor's site before you buy.
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