EngageBay vs Freshsales
Both are in CRM. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Freshsales's cheapest paid plan is $9/mo, against $12.74/mo for EngageBay.
- Fees: EngageBay Per user per month, as displayed; Freshsales states none.
| EngageBay | Freshsales | |
|---|---|---|
| Starting price | Free plan · from $12.74/mo | from $9/mo |
| Free plan | Yes | Not stated by the vendor |
| Free trial | Not stated by the vendor | Yes |
| Plans | Free ($0); Basic ($12.74/mo); Growth ($55.24/mo); Pro ($101.99/mo) | Growth ($9/mo annual); Pro ($39/mo annual); Enterprise ($59/mo annual) |
| Fees | Per user per month, as displayed | Not stated |
| Best for | Small business | Not stated |
| Key features | CRM, email marketing, landing pages, live chat and helpdesk; Autoresponders, broadcasts and sequences; Lead scoring and SMS marketing (Basic); Marketing automation, A/B testing and custom domain (Growth) | Kanban view and contact lifecycle stages; Chat, email and phone; Basic workflows and email templates (Growth); Contact scoring, deal insights and sales sequences (Pro) |
| Checked on | 2026-10-04 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
EngageBay
- Free plan with 250 contacts
- Completely free migration service
- Rated #1 CRM for small business on Capterra, according to the page
Trade-offs
- Free is limited to 250 contacts
- Marketing automation needs Growth at $55.24 per user a month
- Pro covers 10,000 contacts; more needs a call
Freshsales
- 21-day free trial of the full CRM
- Starts at $9 per user a month billed annually
- Annual billing saves 20%
Trade-offs
- Per-user pricing
- Branded documents ($19 per user a month) and Freddy AI Agent ($49 per 100 sessions) are add-ons
- Monthly-billing prices were not shown