Capsule vs EngageBay
Both are in CRM. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- EngageBay's cheapest paid plan is $12.74/mo, against $18/mo for Capsule.
- Fees: Capsule Per user per month, billed annually; EngageBay Per user per month, as displayed.
| Capsule | EngageBay | |
|---|---|---|
| Starting price | Free plan · from $18/mo | Free plan · from $12.74/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Not stated by the vendor |
| Plans | Free ($0); Starter ($18/mo annual); Growth ($36/mo annual); Advanced ($54/mo annual); Ultimate ($72/mo annual) | Free ($0); Basic ($12.74/mo); Growth ($55.24/mo); Pro ($101.99/mo) |
| Fees | Per user per month, billed annually | Per user per month, as displayed |
| Best for | Small business | Small business |
| Key features | Contacts, sales pipelines and custom sales milestones; Tasks and project boards; Gmail and Outlook connection; Shared mailbox and email templates (Starter and up) | CRM, email marketing, landing pages, live chat and helpdesk; Autoresponders, broadcasts and sequences; Lead scoring and SMS marketing (Basic); Marketing automation, A/B testing and custom domain (Growth) |
| Checked on | 2026-10-03 | 2026-10-04 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Capsule
- Free plan for up to 2 users with 250 contacts
- Free 14-day trial of paid plans with no card
- Annual billing saves up to 18%
Trade-offs
- Free is limited to 250 contacts and 1 sales pipeline
- Workflow automations and multiple pipelines need Growth at $36
- Per-user pricing grows with team size
EngageBay
- Free plan with 250 contacts
- Completely free migration service
- Rated #1 CRM for small business on Capterra, according to the page
Trade-offs
- Free is limited to 250 contacts
- Marketing automation needs Growth at $55.24 per user a month
- Pro covers 10,000 contacts; more needs a call