Olark
Live chat at $29 per agent a month, plus an AI website agent at a flat $400 a month.
Best for: live chat at $29 per agent, with a flat-price AI agent
- Starting price
- from $29/mo
- Free plan
- No
- Free trial
- Yes
- Checked on
- 2026-10-03
Olark is a live chat platform trusted by 12,000+ businesses since 2009. Live chat without AI is $29 per agent a month, and a Standard AI Website Agent is a flat $400 a month with unlimited conversations and one human agent seat included.
Key features
- Live chat for human agents
- AI Website Agent powered by Aiden
- Lead capture and qualification
- Proactive engagement
- Automatic FAQ and knowledge updates
- Routing and qualification
- Integrations and custom workflows (custom packages)
- SSO (custom packages)
What stands out
- 14-day free trial of Live Chat with no credit card
- No token costs or overages on the AI agent
- Flat price covers unlimited AI conversations
Trade-offs
- The AI agent is $400 a month billed annually ($4,800 a year)
- Additional human agents are $29 each a month
- SSO and custom SLAs need a custom package
Pricing
| Plan | Price | Fees | Includes |
|---|---|---|---|
| Live Chat | $29 per month | Per agent per month |
|
| Standard AI Website Agent | $4,800 per year $400 per month, billed annually | Billed annually; extra human agents $29 a month each |
|
| Custom | Contact sales |
|
Live Chat is $29 per agent per month. The Standard AI Website Agent is $400 a month billed annually and includes one human agent seat. The page also offers a free try of the AI agent on your site.
Checked 2026-10-03. Source: www.olark.com. Prices change; confirm on the vendor's site before you buy.
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