Respond.io vs Tidio
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Tidio's cheapest paid plan is $24.17/mo, against $79/mo for Respond.io.
- Fees: Respond.io states none; Tidio From $300 a month, plus monthly usage, Contact for pricing.
| Respond.io | Tidio | |
|---|---|---|
| Starting price | from $79/mo | from $24.17/mo |
| Free plan | Not stated by the vendor | Not stated by the vendor |
| Free trial | Yes | Yes |
| Plans | Starter ($79/mo); Growth ($159/mo); Advanced ($279/mo) | Starter ($24.17/mo annual); Growth ($49.17/mo annual); Plus (); Premium () |
| Fees | Not stated | From $300 a month, plus monthly usage; Contact for pricing |
| Best for | Not stated | Small business, Ecommerce |
| Key features | Team and custom inboxes; Mobile app; AI prompt and AI assist; Broadcasts and workflow automation (Growth and up) | Live chat and ticketing; Lyro AI Agent (add-on and included conversations); Flows for no-code lead capture and sales funnels; Live visitors list and operating hours |
| Checked on | 2026-10-05 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Respond.io
- 7-day trial with no credit card
- Starter has unlimited monthly active contacts
- Advanced adds webhooks and SSO
Trade-offs
- No free plan
- Starter is limited to 5 users
- Workflows and broadcasts start on Growth ($159 a month)
Tidio
- 7-day free trial
- Yearly billing is 2 months free
- Lyro AI Agent and Flows are also sold as stand-alone products
Trade-offs
- Priced by billable conversations, so cost rises with volume
- Plus starts at $300 a month plus monthly usage
- Monthly-billing prices were not captured