Olark vs Tidio
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Tidio's cheapest paid plan is $24.17/mo, against $29/mo for Olark.
- Fees: Olark Per agent per month, Billed annually; extra human agents $29 a month each, Contact sales; Tidio From $300 a month, plus monthly usage, Contact for pricing.
| Olark | Tidio | |
|---|---|---|
| Starting price | from $29/mo | from $24.17/mo |
| Free plan | No | Not stated by the vendor |
| Free trial | Yes | Yes |
| Plans | Live Chat ($29/mo); Standard AI Website Agent ($400/mo annual, $4800/yr); Custom () | Starter ($24.17/mo annual); Growth ($49.17/mo annual); Plus (); Premium () |
| Fees | Per agent per month; Billed annually; extra human agents $29 a month each; Contact sales | From $300 a month, plus monthly usage; Contact for pricing |
| Best for | Not stated | Small business, Ecommerce |
| Key features | Live chat for human agents; AI Website Agent powered by Aiden; Lead capture and qualification; Proactive engagement | Live chat and ticketing; Lyro AI Agent (add-on and included conversations); Flows for no-code lead capture and sales funnels; Live visitors list and operating hours |
| Checked on | 2026-10-03 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Olark
- 14-day free trial of Live Chat with no credit card
- No token costs or overages on the AI agent
- Flat price covers unlimited AI conversations
Trade-offs
- The AI agent is $400 a month billed annually ($4,800 a year)
- Additional human agents are $29 each a month
- SSO and custom SLAs need a custom package
Tidio
- 7-day free trial
- Yearly billing is 2 months free
- Lyro AI Agent and Flows are also sold as stand-alone products
Trade-offs
- Priced by billable conversations, so cost rises with volume
- Plus starts at $300 a month plus monthly usage
- Monthly-billing prices were not captured