Olark vs Respond.io
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Olark's cheapest paid plan is $29/mo, against $79/mo for Respond.io.
- Fees: Olark Per agent per month, Billed annually; extra human agents $29 a month each, Contact sales; Respond.io states none.
| Olark | Respond.io | |
|---|---|---|
| Starting price | from $29/mo | from $79/mo |
| Free plan | No | Not stated by the vendor |
| Free trial | Yes | Yes |
| Plans | Live Chat ($29/mo); Standard AI Website Agent ($400/mo annual, $4800/yr); Custom () | Starter ($79/mo); Growth ($159/mo); Advanced ($279/mo) |
| Fees | Per agent per month; Billed annually; extra human agents $29 a month each; Contact sales | Not stated |
| Best for | Not stated | Not stated |
| Key features | Live chat for human agents; AI Website Agent powered by Aiden; Lead capture and qualification; Proactive engagement | Team and custom inboxes; Mobile app; AI prompt and AI assist; Broadcasts and workflow automation (Growth and up) |
| Checked on | 2026-10-03 | 2026-10-05 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Olark
- 14-day free trial of Live Chat with no credit card
- No token costs or overages on the AI agent
- Flat price covers unlimited AI conversations
Trade-offs
- The AI agent is $400 a month billed annually ($4,800 a year)
- Additional human agents are $29 each a month
- SSO and custom SLAs need a custom package
Respond.io
- 7-day trial with no credit card
- Starter has unlimited monthly active contacts
- Advanced adds webhooks and SSO
Trade-offs
- No free plan
- Starter is limited to 5 users
- Workflows and broadcasts start on Growth ($159 a month)