Marchex vs Ringba
Both are in Call tracking. Here is how their plans, prices and features compare, taken from each vendor's own site.
| Marchex | Ringba | |
|---|---|---|
| Starting price | Not verified yet | Not verified yet |
| Free plan | Not stated by the vendor | No |
| Free trial | Not stated by the vendor | Not stated by the vendor |
| Plans | Custom pricing (By quote; no public prices) | Business ($0.055 per local minute; local numbers $3 a month; recording $0.01 per minute); Professional ($0.05 per local minute; local numbers $2 a month; recording $0.005 per minute); Enterprise (Custom pricing; contact sales) |
| Fees and pricing notes | By quote; no public prices | $0.055 per local minute; local numbers $3 a month; recording $0.01 per minute; $0.05 per local minute; local numbers $2 a month; recording $0.005 per minute |
| Best for | Not stated | Not stated |
| Key features | Call tracking and attribution to the campaigns behind calls and leads; Conversation intelligence on intent, missed sales, agent performance and CSAT; Business text messaging with automated SMS campaigns and CRM integrations; Analysis of your existing call, chat and SMS data without porting numbers | Call tracking and call recording; Call flows, IVR and Ring Trees; Predictive routing, revenue recovery and real-time bidding; Ping/post call trading |
| Checked on | 2026-10-10 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Marchex
- Covers calls, texts and AI agent chats in one platform
- Can analyse conversations you already have
- Integrations and APIs for CRM and data tools
Trade-offs
- No prices are published
- No free plan or trial is mentioned
- Aimed at larger programs and set industries rather than small accounts
Ringba
- No contracts or setup fees, according to the page
- Per-minute rates fall on the Professional tier
- Built for pay-per-call, with bidding and call trading features
Trade-offs
- No flat monthly plan fee is listed, so cost depends on minutes and numbers
- TCPA Shield is an additional fee on every tier
- Additional Ring Trees are $100 each on Professional
- Enterprise pricing is custom