LiveChat vs Olark
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- LiveChat's cheapest paid plan is $19/mo, against $29/mo for Olark.
- Fees: LiveChat Request a call; Olark Per agent per month, Billed annually; extra human agents $29 a month each, Contact sales.
| LiveChat | Olark | |
|---|---|---|
| Starting price | from $19/mo | from $29/mo |
| Free plan | Not stated by the vendor | No |
| Free trial | Yes | Yes |
| Plans | Starter ($25/mo, $19/mo annual); Team ($59/mo, $49/mo annual); Business ($89/mo, $79/mo annual); Enterprise () | Live Chat ($29/mo); Standard AI Website Agent ($400/mo annual, $4800/yr); Custom () |
| Fees | Request a call | Per agent per month; Billed annually; extra human agents $29 a month each; Contact sales |
| Best for | Ecommerce | Not stated |
| Key features | Live chat and ticketing in one inbox; AI Agent with human handoff; Copilot AI assistant for reply suggestions; Unlimited campaigns and chat history (Team and up) | Live chat for human agents; AI Website Agent powered by Aiden; Lead capture and qualification; Proactive engagement |
| Checked on | 2026-10-02 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
LiveChat
- 14-day free trial with no card
- 24/7/365 support on every plan
- Yearly billing is cheaper per person
Trade-offs
- Per-person pricing, so cost grows with team size
- Starter allows 1 user and tracks up to 100 visitors
- Several channels are marketplace add-ons
Olark
- 14-day free trial of Live Chat with no credit card
- No token costs or overages on the AI agent
- Flat price covers unlimited AI conversations
Trade-offs
- The AI agent is $400 a month billed annually ($4,800 a year)
- Additional human agents are $29 each a month
- SSO and custom SLAs need a custom package