Freshsales vs Zoho CRM
Both are in CRM. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Freshsales's cheapest paid plan is $9/mo, against $14/mo for Zoho CRM.
| Freshsales | Zoho CRM | |
|---|---|---|
| Starting price | from $9/mo | Free plan · from $14/mo |
| Free plan | Not stated by the vendor | Yes |
| Free trial | Yes | Yes |
| Plans | Growth ($9/mo annual); Pro ($39/mo annual); Enterprise ($59/mo annual) | Free ($0); Standard ($14/mo annual); Professional ($23/mo annual); Enterprise ($40/mo annual) |
| Fees | Not stated | Not stated |
| Best for | Not stated | Not stated |
| Key features | Kanban view and contact lifecycle stages; Chat, email and phone; Basic workflows and email templates (Growth); Contact scoring, deal insights and sales sequences (Pro) | Contact management and follow-up reminders; Workflow automation and custom email templates; APIs and mobile apps on the Free plan; Multiple sales pipelines and sales forecasting (Standard and up) |
| Checked on | 2026-10-02 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Freshsales
- 21-day free trial of the full CRM
- Starts at $9 per user a month billed annually
- Annual billing saves 20%
Trade-offs
- Per-user pricing
- Branded documents ($19 per user a month) and Freddy AI Agent ($49 per 100 sessions) are add-ons
- Monthly-billing prices were not shown
Zoho CRM
- Forever free for 3 users
- Free trial on paid editions
- Starts at $14 per user a month
Trade-offs
- Per-user pricing
- AI agents start at Professional
- The page does not state whether the displayed prices are monthly or annual billing