EngageBay vs Zoho CRM
Both are in CRM. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- EngageBay's cheapest paid plan is $12.74/mo, against $14/mo for Zoho CRM.
- Fees: EngageBay Per user per month, as displayed; Zoho CRM states none.
| EngageBay | Zoho CRM | |
|---|---|---|
| Starting price | Free plan · from $12.74/mo | Free plan · from $14/mo |
| Free plan | Yes | Yes |
| Free trial | Not stated by the vendor | Yes |
| Plans | Free ($0); Basic ($12.74/mo); Growth ($55.24/mo); Pro ($101.99/mo) | Free ($0); Standard ($14/mo annual); Professional ($23/mo annual); Enterprise ($40/mo annual) |
| Fees | Per user per month, as displayed | Not stated |
| Best for | Small business | Not stated |
| Key features | CRM, email marketing, landing pages, live chat and helpdesk; Autoresponders, broadcasts and sequences; Lead scoring and SMS marketing (Basic); Marketing automation, A/B testing and custom domain (Growth) | Contact management and follow-up reminders; Workflow automation and custom email templates; APIs and mobile apps on the Free plan; Multiple sales pipelines and sales forecasting (Standard and up) |
| Checked on | 2026-10-04 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
EngageBay
- Free plan with 250 contacts
- Completely free migration service
- Rated #1 CRM for small business on Capterra, according to the page
Trade-offs
- Free is limited to 250 contacts
- Marketing automation needs Growth at $55.24 per user a month
- Pro covers 10,000 contacts; more needs a call
Zoho CRM
- Forever free for 3 users
- Free trial on paid editions
- Starts at $14 per user a month
Trade-offs
- Per-user pricing
- AI agents start at Professional
- The page does not state whether the displayed prices are monthly or annual billing