Chatway vs Zoho SalesIQ
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Zoho SalesIQ's cheapest paid plan is $7/mo, against $31/mo for Chatway.
| Chatway | Zoho SalesIQ | |
|---|---|---|
| Starting price | Free plan · from $31/mo | Free plan · from $7/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Plans | Free ($0); Business ($31/mo annual, $372/yr); Plus ($159/mo annual, $1,908/yr) | Free ($0); Basic ($7/mo annual); Professional ($12.75/mo annual) |
| Fees and pricing notes | None stated | Per operator per month, billed annually |
| Best for | Small business, Ecommerce | Not stated |
| Key features | Live chat and a shared inbox; AI Support Agent with human handoff; Shopify and WooCommerce sync (Business and up); WhatsApp, Facebook Messenger, Instagram and email channels | Live chat with visitor insights; Visitor intelligence and lead and company scoring; Chatbots and Zia AI agents; Chat routing, transfer and group chat |
| Checked on | 2026-10-07 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Chatway
- Free plan with API, webhooks and MCP
- 14-day trial on Business and Plus
- Deep Shopify and WooCommerce integration
Trade-offs
- Free is limited to 1 seat, 50 conversations a month and 30 days of history
- Native AI is priced separately at $0.50 per resolved conversation
- Business covers only 2 seats and 200 conversations
Zoho SalesIQ
- Free plan for 3 operators
- 15-day free trial with no credit card
- Yearly billing gives 2+ months free
Trade-offs
- Free allows 100 operator chat sessions and 10K visitors a month
- Chatbots start on Basic with 1 bot and 25K bot sessions
- Prices are per operator, so cost grows with the team