Chatway vs tawk.to
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- tawk.to's cheapest paid plan is $29/mo, against $31/mo for Chatway.
| Chatway | tawk.to | |
|---|---|---|
| Starting price | Free plan · from $31/mo | Free plan · from $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Not stated by the vendor |
| Plans | Free ($0); Business ($31/mo annual, $372/yr); Plus ($159/mo annual, $1,908/yr) | Free ($0); Remove branding ($29/mo); AI chatbot ($29/mo); Hired chat agents ($1 per hour) |
| Fees and pricing notes | None stated | $1 per hour |
| Best for | Small business, Ecommerce | Not stated |
| Key features | Live chat and a shared inbox; AI Support Agent with human handoff; Shopify and WooCommerce sync (Business and up); WhatsApp, Facebook Messenger, Instagram and email channels | Free live chat software; Chatbot trained on your Knowledge Base and shortcut FAQs (add-on); Hired live chat agents who answer chats for you; Dedicated virtual assistants |
| Checked on | 2026-10-07 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Chatway
- Free plan with API, webhooks and MCP
- 14-day trial on Business and Plus
- Deep Shopify and WooCommerce integration
Trade-offs
- Free is limited to 1 seat, 50 conversations a month and 30 days of history
- Native AI is priced separately at $0.50 per resolved conversation
- Business covers only 2 seats and 200 conversations
tawk.to
- Live chat software is free, according to tawk.to
- A forever-free chatbot plan for limited chat volume
- Not priced per seat
Trade-offs
- Removing the tawk.to branding costs $29 a month
- The AI chatbot starts at $29 a month beyond the free volume
- The pages checked describe the model but do not list a plan comparison