Chatfuel vs Olark
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Chatfuel's cheapest paid plan is $18/mo, against $29/mo for Olark.
- Fees: Chatfuel states none; Olark Per agent per month, Billed annually; extra human agents $29 a month each, Contact sales.
| Chatfuel | Olark | |
|---|---|---|
| Starting price | from $18/mo | from $29/mo |
| Free plan | Not stated by the vendor | No |
| Free trial | Yes | Yes |
| Plans | Business ($18/mo, $216/yr); Agency S ($90/mo, $1080/yr) | Live Chat ($29/mo); Standard AI Website Agent ($400/mo annual, $4800/yr); Custom () |
| Fees | Not stated | Per agent per month; Billed annually; extra human agents $29 a month each; Contact sales |
| Best for | Agencies | Not stated |
| Key features | WhatsApp conversion tracking to Meta Pixel; Lead qualification and scoring automation; In-chat product and service sales; Automatic replies to post and Reel comments | Live chat for human agents; AI Website Agent powered by Aiden; Lead capture and qualification; Proactive engagement |
| Checked on | 2026-10-05 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Chatfuel
- Free trial available
- Business is $18 a month
- Agency S supports 3 companies
Trade-offs
- No free plan
- AI credits are limited ($20 a month on Business, $100 on Agency S)
- Usage limits apply and are documented elsewhere
Olark
- 14-day free trial of Live Chat with no credit card
- No token costs or overages on the AI agent
- Flat price covers unlimited AI conversations
Trade-offs
- The AI agent is $400 a month billed annually ($4,800 a year)
- Additional human agents are $29 each a month
- SSO and custom SLAs need a custom package