Chatfuel vs LiveChat
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Chatfuel's cheapest paid plan is $18/mo, against $19/mo for LiveChat.
- Fees: Chatfuel states none; LiveChat Request a call.
| Chatfuel | LiveChat | |
|---|---|---|
| Starting price | from $18/mo | from $19/mo |
| Free plan | Not stated by the vendor | Not stated by the vendor |
| Free trial | Yes | Yes |
| Plans | Business ($18/mo, $216/yr); Agency S ($90/mo, $1080/yr) | Starter ($25/mo, $19/mo annual); Team ($59/mo, $49/mo annual); Business ($89/mo, $79/mo annual); Enterprise () |
| Fees | Not stated | Request a call |
| Best for | Agencies | Ecommerce |
| Key features | WhatsApp conversion tracking to Meta Pixel; Lead qualification and scoring automation; In-chat product and service sales; Automatic replies to post and Reel comments | Live chat and ticketing in one inbox; AI Agent with human handoff; Copilot AI assistant for reply suggestions; Unlimited campaigns and chat history (Team and up) |
| Checked on | 2026-10-05 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Chatfuel
- Free trial available
- Business is $18 a month
- Agency S supports 3 companies
Trade-offs
- No free plan
- AI credits are limited ($20 a month on Business, $100 on Agency S)
- Usage limits apply and are documented elsewhere
LiveChat
- 14-day free trial with no card
- 24/7/365 support on every plan
- Yearly billing is cheaper per person
Trade-offs
- Per-person pricing, so cost grows with team size
- Starter allows 1 user and tracks up to 100 visitors
- Several channels are marketplace add-ons