Chatfuel vs Chatway
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Chatfuel's cheapest paid plan is $18/mo, against $31/mo for Chatway.
| Chatfuel | Chatway | |
|---|---|---|
| Starting price | from $18/mo | Free plan · from $31/mo |
| Free plan | Not stated by the vendor | Yes |
| Free trial | Yes | Yes |
| Plans | Business ($18/mo, $216/yr); Agency S ($90/mo, $1,080/yr) | Free ($0); Business ($31/mo annual, $372/yr); Plus ($159/mo annual, $1,908/yr) |
| Fees and pricing notes | None stated | None stated |
| Best for | Agencies | Small business, Ecommerce |
| Key features | WhatsApp conversion tracking to Meta Pixel; Lead qualification and scoring automation; In-chat product and service sales; Automatic replies to post and Reel comments | Live chat and a shared inbox; AI Support Agent with human handoff; Shopify and WooCommerce sync (Business and up); WhatsApp, Facebook Messenger, Instagram and email channels |
| Checked on | 2026-10-05 | 2026-10-07 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Chatfuel
- Free trial available
- Business is $18 a month
- Agency S supports 3 companies
Trade-offs
- No free plan
- AI credits are limited ($20 a month on Business, $100 on Agency S)
- Usage limits apply and are documented elsewhere
Chatway
- Free plan with API, webhooks and MCP
- 14-day trial on Business and Plus
- Deep Shopify and WooCommerce integration
Trade-offs
- Free is limited to 1 seat, 50 conversations a month and 30 days of history
- Native AI is priced separately at $0.50 per resolved conversation
- Business covers only 2 seats and 200 conversations