Chatbase vs Chatway
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Chatway's cheapest paid plan is $31/mo, against $32/mo for Chatbase.
| Chatbase | Chatway | |
|---|---|---|
| Starting price | Free plan · from $32/mo | Free plan · from $31/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Plans | Free ($0); Hobby ($40/mo, $32/mo annual); Standard ($150/mo, $120/mo annual); Pro ($500/mo, $400/mo annual) | Free ($0); Business ($31/mo annual, $372/yr); Plus ($159/mo annual, $1,908/yr) |
| Fees and pricing notes | None stated | None stated |
| Best for | Not stated | Small business, Ecommerce |
| Key features | AI agents trained on your content; Message credits per month by plan; Integrations support (Hobby and up); Voice and telephony, helpdesk and API access (Standard) | Live chat and a shared inbox; AI Support Agent with human handoff; Shopify and WooCommerce sync (Business and up); WhatsApp, Facebook Messenger, Instagram and email channels |
| Checked on | 2026-10-04 | 2026-10-07 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Chatbase
- Free plan to try an agent
- 7-day trial on paid plans
- Yearly billing is 20% cheaper
Trade-offs
- Free has only 50 message credits and a 1 MB training size
- API access starts at Standard ($120 billed yearly)
- Enterprise is by quote
Chatway
- Free plan with API, webhooks and MCP
- 14-day trial on Business and Plus
- Deep Shopify and WooCommerce integration
Trade-offs
- Free is limited to 1 seat, 50 conversations a month and 30 days of history
- Native AI is priced separately at $0.50 per resolved conversation
- Business covers only 2 seats and 200 conversations