Capsule vs Freshsales
Both are in CRM. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Freshsales's cheapest paid plan is $9/mo, against $18/mo for Capsule.
- Fees: Capsule Per user per month, billed annually; Freshsales states none.
| Capsule | Freshsales | |
|---|---|---|
| Starting price | Free plan · from $18/mo | from $9/mo |
| Free plan | Yes | Not stated by the vendor |
| Free trial | Yes | Yes |
| Plans | Free ($0); Starter ($18/mo annual); Growth ($36/mo annual); Advanced ($54/mo annual); Ultimate ($72/mo annual) | Growth ($9/mo annual); Pro ($39/mo annual); Enterprise ($59/mo annual) |
| Fees | Per user per month, billed annually | Not stated |
| Best for | Small business | Not stated |
| Key features | Contacts, sales pipelines and custom sales milestones; Tasks and project boards; Gmail and Outlook connection; Shared mailbox and email templates (Starter and up) | Kanban view and contact lifecycle stages; Chat, email and phone; Basic workflows and email templates (Growth); Contact scoring, deal insights and sales sequences (Pro) |
| Checked on | 2026-10-03 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Capsule
- Free plan for up to 2 users with 250 contacts
- Free 14-day trial of paid plans with no card
- Annual billing saves up to 18%
Trade-offs
- Free is limited to 250 contacts and 1 sales pipeline
- Workflow automations and multiple pipelines need Growth at $36
- Per-user pricing grows with team size
Freshsales
- 21-day free trial of the full CRM
- Starts at $9 per user a month billed annually
- Annual billing saves 20%
Trade-offs
- Per-user pricing
- Branded documents ($19 per user a month) and Freddy AI Agent ($49 per 100 sessions) are add-ons
- Monthly-billing prices were not shown