CallScaler vs Marchex
Both are in Call tracking. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Extra costs: CallScaler Plus usage; Marchex states none.
| CallScaler | Marchex | |
|---|---|---|
| Starting price | from $65/mo | Not verified yet |
| Free plan | No | Not stated by the vendor |
| Free trial | Yes | Not stated by the vendor |
| Plans | Call Tracking ($95/mo, $65/mo annual, $780/yr); Pay Per Call ($600/mo, $400/mo annual, $4,800/yr) | Custom pricing (By quote; no public prices) |
| Fees and pricing notes | Plus usage | By quote; no public prices |
| Best for | Not stated | Not stated |
| Key features | Call tracking and dynamic number insertion; Visual call flows and call recording; AI transcription and lead scoring; Form and SMS tracking | Call tracking and attribution to the campaigns behind calls and leads; Conversation intelligence on intent, missed sales, agent performance and CSAT; Business text messaging with automated SMS campaigns and CRM integrations; Analysis of your existing call, chat and SMS data without porting numbers |
| Checked on | 2026-10-03 | 2026-10-10 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
CallScaler
- 14-day free trial and a 30-day money-back guarantee
- Local numbers are $0.50 a month
- Free number migration when switching from another tracker
- Annual billing saves up to 33%
Trade-offs
- Call Tracking is limited to 3 businesses and 5 users unless you add $95 a month
- Usage is billed on top: local minutes $0.045, AI transcription $0.006 per 15 seconds
- The Pay Per Call plan is $600 a month ($400 billed yearly)
Marchex
- Covers calls, texts and AI agent chats in one platform
- Can analyse conversations you already have
- Integrations and APIs for CRM and data tools
Trade-offs
- No prices are published
- No free plan or trial is mentioned
- Aimed at larger programs and set industries rather than small accounts