CallGear vs Marchex
Both are in Call tracking. Here is how their plans, prices and features compare, taken from each vendor's own site.
| CallGear | Marchex | |
|---|---|---|
| Starting price | from $79/mo | Not verified yet |
| Free plan | Not stated by the vendor | Not stated by the vendor |
| Free trial | Not stated by the vendor | Not stated by the vendor |
| Plans | Call tracking ($79/mo) | Custom pricing (By quote; no public prices) |
| Fees and pricing notes | None stated | By quote; no public prices |
| Best for | Small business, Agencies | Not stated |
| Key features | Call tracking and inbound analytics; Call logs and recording; IVR and queue management; Statistics and reporting | Call tracking and attribution to the campaigns behind calls and leads; Conversation intelligence on intent, missed sales, agent performance and CSAT; Business text messaging with automated SMS campaigns and CRM integrations; Analysis of your existing call, chat and SMS data without porting numbers |
| Checked on | 2026-10-05 | 2026-10-10 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
CallGear
- Call tracking from $79 a month
- Unlimited reporting on calls and sources
- Virtual telephony and tracking in one account
Trade-offs
- No free trial was mentioned
- A $65 setup fee applies to the virtual telephony plans
- Client numbers cost $2.50 a month each
Marchex
- Covers calls, texts and AI agent chats in one platform
- Can analyse conversations you already have
- Integrations and APIs for CRM and data tools
Trade-offs
- No prices are published
- No free plan or trial is mentioned
- Aimed at larger programs and set industries rather than small accounts