CallGear vs CallRail
Both are in Call tracking. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- CallRail's cheapest paid plan is $50/mo, against $79/mo for CallGear.
- Fees: CallGear states none; CallRail Plus additional usage.
| CallGear | CallRail | |
|---|---|---|
| Starting price | from $79/mo | from $50/mo |
| Free plan | Not stated by the vendor | No |
| Free trial | Not stated by the vendor | Yes |
| Plans | Call tracking ($79/mo) | Lead Tracking ($55/mo, $50/mo annual); Lead Tracking Complete ($105/mo, $95/mo annual); Lead Conversion ($165/mo, $150/mo annual); Lead Conversion Complete ($215/mo, $195/mo annual) |
| Fees | Not stated | Plus additional usage |
| Best for | Small business, Agencies | Not stated |
| Key features | Call tracking and inbound analytics; Call logs and recording; IVR and queue management; Statistics and reporting | Call and text tracking with attribution; Call recording and routing; Call transcription and analysis; Automation rules |
| Checked on | 2026-10-05 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
CallGear
- Call tracking from $79 a month
- Unlimited reporting on calls and sources
- Virtual telephony and tracking in one account
Trade-offs
- No free trial was mentioned
- A $65 setup fee applies to the virtual telephony plans
- Client numbers cost $2.50 a month each
CallRail
- 14-day free trial with no credit card
- API access is included in all plans
- Yearly billing saves up to 10%
Trade-offs
- The base fee is only part of the cost: extra numbers, minutes, texts and forms are billed on top
- Additional usage fees are not refundable
- Heavy API use beyond 1,500 calls a month costs $80 or $200 a month
- Voice Assist is priced separately, and starts at an extra $55 for Lead Tracking