Call Tracker vs Marchex
Both are in Call tracking. Here is how their plans, prices and features compare, taken from each vendor's own site.
| Call Tracker | Marchex | |
|---|---|---|
| Starting price | from $37/mo | Not verified yet |
| Free plan | Not stated by the vendor | Not stated by the vendor |
| Free trial | Yes | Not stated by the vendor |
| Plans | Starter ($37/mo); Pro ($87/mo); Agency ($147/mo) | Custom pricing (By quote; no public prices) |
| Fees and pricing notes | None stated | By quote; no public prices |
| Best for | Agencies | Not stated |
| Key features | Call recording and forwarding; Call transcriptions; Call flows and IVR phone menu; Online keyword attribution call reporting (Pro) | Call tracking and attribution to the campaigns behind calls and leads; Conversation intelligence on intent, missed sales, agent performance and CSAT; Business text messaging with automated SMS campaigns and CRM integrations; Analysis of your existing call, chat and SMS data without porting numbers |
| Checked on | 2026-10-06 | 2026-10-10 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Call Tracker
- 14-day free trial
- Starter is $37 a month
- Agency plan manages several client accounts
Trade-offs
- Starter includes only 500 minutes and 100 texts
- Keyword attribution starts on Pro
- Annual prices were not shown
Marchex
- Covers calls, texts and AI agent chats in one platform
- Can analyse conversations you already have
- Integrations and APIs for CRM and data tools
Trade-offs
- No prices are published
- No free plan or trial is mentioned
- Aimed at larger programs and set industries rather than small accounts