Call Tracker vs CallRail
Both are in Call tracking. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Call Tracker's cheapest paid plan is $37/mo, against $50/mo for CallRail.
- Fees: Call Tracker states none; CallRail Plus additional usage.
| Call Tracker | CallRail | |
|---|---|---|
| Starting price | from $37/mo | from $50/mo |
| Free plan | Not stated by the vendor | No |
| Free trial | Yes | Yes |
| Plans | Starter ($37/mo); Pro ($87/mo); Agency ($147/mo) | Lead Tracking ($55/mo, $50/mo annual); Lead Tracking Complete ($105/mo, $95/mo annual); Lead Conversion ($165/mo, $150/mo annual); Lead Conversion Complete ($215/mo, $195/mo annual) |
| Fees | Not stated | Plus additional usage |
| Best for | Agencies | Not stated |
| Key features | Call recording and forwarding; Call transcriptions; Call flows and IVR phone menu; Online keyword attribution call reporting (Pro) | Call and text tracking with attribution; Call recording and routing; Call transcription and analysis; Automation rules |
| Checked on | 2026-10-06 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Call Tracker
- 14-day free trial
- Starter is $37 a month
- Agency plan manages several client accounts
Trade-offs
- Starter includes only 500 minutes and 100 texts
- Keyword attribution starts on Pro
- Annual prices were not shown
CallRail
- 14-day free trial with no credit card
- API access is included in all plans
- Yearly billing saves up to 10%
Trade-offs
- The base fee is only part of the cost: extra numbers, minutes, texts and forms are billed on top
- Additional usage fees are not refundable
- Heavy API use beyond 1,500 calls a month costs $80 or $200 a month
- Voice Assist is priced separately, and starts at an extra $55 for Lead Tracking