AutoPilotDM vs Freshchat
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- AutoPilotDM's cheapest paid plan is $7.99/mo, against $19/mo for Freshchat.
- Freshchat has a free plan; AutoPilotDM does not.
| AutoPilotDM | Freshchat | |
|---|---|---|
| Starting price | from $7.99/mo | Free plan · from $19/mo |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Plans | Pro ($7.99/mo); Ultimate ($15.99/mo); Business ($30.99/mo) | Free ($0); Growth ($19/mo annual); Pro ($49/mo annual); Enterprise ($79/mo annual) |
| Fees and pricing notes | None stated | Per agent per month, billed annually |
| Best for | Creators, Small business, Ecommerce | Not stated |
| Key features | Comment-to-DM: pick a post and a keyword, post your public reply and move the conversation to DMs; DM and Story reply triggers, with editable templates and personalization variables; Button with your own label and destination link; Review, test and pause before and after activation | Chat widget for web and mobile apps; Shared inbox and email connection; Roles and permissions; Freddy AI Agent ($49 per 100 sessions) |
| Checked on | 2026-10-11 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
AutoPilotDM
- 7-day Ultimate trial with no card and no automatic charge
- Unlimited automations on every plan (the page says this means automation count, not message volume)
- Lowest plan is $7.99 a month
Trade-offs
- Instagram only; no other platform is mentioned
- The pricing page calls itself a design preview: paid checkout is not active yet and AI allowances are proposed
- Pro has no sequences, A/B paths, AI answers or advanced analytics
Freshchat
- Free plan for up to 10 agents
- 14-day free trial that gives access to the Enterprise plan
- Annual billing saves 20%
Trade-offs
- The Freddy AI Agent is an extra $49 per 100 sessions
- Day passes and connector app tasks are paid add-ons
- Growth is $19, Pro $49 and Enterprise $79 per agent a month billed annually