Smartsupp vs Zoho SalesIQ
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Zoho SalesIQ's cheapest paid plan is $7/mo, against $14/mo for Smartsupp.
- Fees: Smartsupp states none; Zoho SalesIQ Per operator per month, billed annually.
| Smartsupp | Zoho SalesIQ | |
|---|---|---|
| Starting price | Free plan · from $14/mo | Free plan · from $7/mo |
| Free plan | Yes | Yes |
| Free trial | Not stated by the vendor | Yes |
| Plans | Free ($0); Solo ($17/mo, $14/mo annual); Plus ($25/mo, $21/mo annual); Expert ($83/mo, $69/mo annual); Mira AI Agent ($16/mo, $16/mo annual) | Free ($0); Basic ($7/mo annual); Professional ($12.75/mo annual) |
| Fees | Not stated | Per operator per month, billed annually |
| Best for | Not stated | Not stated |
| Key features | Live chat with WhatsApp and Messenger; Contact hub and file sharing; Basic visitor information; AI reply assists per month on paid plans | Live chat with visitor insights; Visitor intelligence and lead and company scoring; Chatbots and Zia AI agents; Chat routing, transfer and group chat |
| Checked on | 2026-10-04 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Smartsupp
- Free plan with live chat
- Unlimited conversations on every paid plan
- A separate AI agent at $16 a month
Trade-offs
- Free is limited to 25 conversations a month and 14 days of history
- Automations and API start on Plus
- Enterprise starts at $280 a month
Zoho SalesIQ
- Free plan for 3 operators
- 15-day free trial with no credit card
- Yearly billing gives 2+ months free
Trade-offs
- Free allows 100 operator chat sessions and 10K visitors a month
- Chatbots start on Basic with 1 bot and 25K bot sessions
- Prices are per operator, so cost grows with the team