Respond.io vs tawk.to
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- tawk.to's cheapest paid plan is $29/mo, against $79/mo for Respond.io.
- Fees: Respond.io states none; tawk.to $1 per hour.
| Respond.io | tawk.to | |
|---|---|---|
| Starting price | from $79/mo | Free plan · from $29/mo |
| Free plan | Not stated by the vendor | Yes |
| Free trial | Yes | Not stated by the vendor |
| Plans | Starter ($79/mo); Growth ($159/mo); Advanced ($279/mo) | Free ($0); Remove branding ($29/mo); AI chatbot ($29/mo); Hired chat agents () |
| Fees | Not stated | $1 per hour |
| Best for | Not stated | Not stated |
| Key features | Team and custom inboxes; Mobile app; AI prompt and AI assist; Broadcasts and workflow automation (Growth and up) | Free live chat software; Chatbot trained on your Knowledge Base and shortcut FAQs (add-on); Hired live chat agents who answer chats for you; Dedicated virtual assistants |
| Checked on | 2026-10-05 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Respond.io
- 7-day trial with no credit card
- Starter has unlimited monthly active contacts
- Advanced adds webhooks and SSO
Trade-offs
- No free plan
- Starter is limited to 5 users
- Workflows and broadcasts start on Growth ($159 a month)
tawk.to
- Live chat software is free, according to tawk.to
- A forever-free chatbot plan for limited chat volume
- Not priced per seat
Trade-offs
- Removing the tawk.to branding costs $29 a month
- The AI chatbot starts at $29 a month beyond the free volume
- The pages checked describe the model but do not list a plan comparison