Olark vs tawk.to
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- tawk.to has a free plan; Olark does not.
- Fees: Olark Per agent per month, Billed annually; extra human agents $29 a month each, Contact sales; tawk.to $1 per hour.
| Olark | tawk.to | |
|---|---|---|
| Starting price | from $29/mo | Free plan · from $29/mo |
| Free plan | No | Yes |
| Free trial | Yes | Not stated by the vendor |
| Plans | Live Chat ($29/mo); Standard AI Website Agent ($400/mo annual, $4800/yr); Custom () | Free ($0); Remove branding ($29/mo); AI chatbot ($29/mo); Hired chat agents () |
| Fees | Per agent per month; Billed annually; extra human agents $29 a month each; Contact sales | $1 per hour |
| Best for | Not stated | Not stated |
| Key features | Live chat for human agents; AI Website Agent powered by Aiden; Lead capture and qualification; Proactive engagement | Free live chat software; Chatbot trained on your Knowledge Base and shortcut FAQs (add-on); Hired live chat agents who answer chats for you; Dedicated virtual assistants |
| Checked on | 2026-10-03 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Olark
- 14-day free trial of Live Chat with no credit card
- No token costs or overages on the AI agent
- Flat price covers unlimited AI conversations
Trade-offs
- The AI agent is $400 a month billed annually ($4,800 a year)
- Additional human agents are $29 each a month
- SSO and custom SLAs need a custom package
tawk.to
- Live chat software is free, according to tawk.to
- A forever-free chatbot plan for limited chat volume
- Not priced per seat
Trade-offs
- Removing the tawk.to branding costs $29 a month
- The AI chatbot starts at $29 a month beyond the free volume
- The pages checked describe the model but do not list a plan comparison