Intercom vs Manychat
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Manychat's cheapest paid plan is $14/mo, against $19/mo for Intercom.
| Intercom | Manychat | |
|---|---|---|
| Starting price | from $19/mo | Free plan · from $14/mo |
| Free plan | Not stated by the vendor | Yes |
| Free trial | Yes | Yes |
| Plans | Essential ($29/mo, $19/mo annual); Advanced ($99/mo, $85/mo annual); Expert ($139/mo, $132/mo annual) | Free ($0); Essential ($14/mo annual, $168/yr); Pro ($29/mo annual, $348/yr); Business ($69/mo annual, $828/yr); Advanced ($139/mo annual, $1668/yr) |
| Fees | Not stated | Not stated |
| Best for | Not stated | Not stated |
| Key features | Fin AI Agent for service, sales and ecommerce; Messenger, shared inbox and ticketing; Free, unlimited live chat, in-app chats, banners and tooltips on all plans; Workflows automation and multiple team inboxes (Advanced and up) | Automation builder and templates; Unlimited automations (Essential and up); Broadcasting and AI-powered conversations (Pro); Inbox with scheduled messages |
| Checked on | 2026-10-02 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Intercom
- Free trial
- Fin can be used with an existing helpdesk, with no seats required
- A 93% startup discount is offered
- Free Lite seats on higher plans (20 on Advanced, 50 on Expert)
Trade-offs
- Fin charges $0.99 per outcome on top of seats
- Per-seat pricing, with add-ons such as Proactive Support Plus at $99 a month
- Email, SMS, WhatsApp and phone are pay-as-you-go
Manychat
- Free plan, 14-day free trial of Essential and Pro
- No Manychat branding from Essential
- Annual billing saves up to 30%
Trade-offs
- Free is limited to 25 active contacts and shows Manychat branding
- Prices rise with active contacts: 250 on Essential, 2,500 on Pro
- Business and Advanced have no trial listed