Intercom vs Landbot
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Intercom's cheapest paid plan is $19/mo, against $36/mo for Landbot.
- Fees: Intercom states none; Landbot Custom pricing agreed by contract.
| Intercom | Landbot | |
|---|---|---|
| Starting price | from $19/mo | Free plan · from $36/mo |
| Free plan | Not stated by the vendor | Yes |
| Free trial | Yes | Yes |
| Plans | Essential ($29/mo, $19/mo annual); Advanced ($99/mo, $85/mo annual); Expert ($139/mo, $132/mo annual) | Free ($0); Starter ($45/mo, $36/mo annual); Professional ($110/mo, $88/mo annual); Business () |
| Fees | Not stated | Custom pricing agreed by contract |
| Best for | Not stated | Not stated |
| Key features | Fin AI Agent for service, sales and ecommerce; Messenger, shared inbox and ticketing; Free, unlimited live chat, in-app chats, banners and tooltips on all plans; Workflows automation and multiple team inboxes (Advanced and up) | Full chatbot builder and templates; WhatsApp, with your own number from Professional; AI chats included on paid plans; Integrations: Mailchimp, Segment, HubSpot, Airtable, webhooks |
| Checked on | 2026-10-02 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Intercom
- Free trial
- Fin can be used with an existing helpdesk, with no seats required
- A 93% startup discount is offered
- Free Lite seats on higher plans (20 on Advanced, 50 on Expert)
Trade-offs
- Fin charges $0.99 per outcome on top of seats
- Per-seat pricing, with add-ons such as Proactive Support Plus at $99 a month
- Email, SMS, WhatsApp and phone are pay-as-you-go
Landbot
- Free forever plan with no card
- Free trial on paid plans
- Annual billing saves 20%
Trade-offs
- Free has no AI chats and 1 seat
- Extra chats cost $0.05 each
- Removing branding and using your own WhatsApp number needs Professional