Freshchat vs Zoho SalesIQ
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Zoho SalesIQ's cheapest paid plan is $7/mo, against $19/mo for Freshchat.
- Fees: Freshchat Per agent per month, billed annually; Zoho SalesIQ Per operator per month, billed annually.
| Freshchat | Zoho SalesIQ | |
|---|---|---|
| Starting price | Free plan · from $19/mo | Free plan · from $7/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Plans | Free ($0); Growth ($19/mo annual); Pro ($49/mo annual); Enterprise ($79/mo annual) | Free ($0); Basic ($7/mo annual); Professional ($12.75/mo annual) |
| Fees | Per agent per month, billed annually | Per operator per month, billed annually |
| Best for | Not stated | Not stated |
| Key features | Chat widget for web and mobile apps; Shared inbox and email connection; Roles and permissions; Freddy AI Agent ($49 per 100 sessions) | Live chat with visitor insights; Visitor intelligence and lead and company scoring; Chatbots and Zia AI agents; Chat routing, transfer and group chat |
| Checked on | 2026-10-03 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Freshchat
- Free plan for up to 10 agents
- 14-day free trial that gives access to the Enterprise plan
- Annual billing saves 20%
Trade-offs
- The Freddy AI Agent is an extra $49 per 100 sessions
- Day passes and connector app tasks are paid add-ons
- Growth is $19, Pro $49 and Enterprise $79 per agent a month billed annually
Zoho SalesIQ
- Free plan for 3 operators
- 15-day free trial with no credit card
- Yearly billing gives 2+ months free
Trade-offs
- Free allows 100 operator chat sessions and 10K visitors a month
- Chatbots start on Basic with 1 bot and 25K bot sessions
- Prices are per operator, so cost grows with the team