Chatfuel vs tawk.to
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Chatfuel's cheapest paid plan is $18/mo, against $29/mo for tawk.to.
- Fees: Chatfuel states none; tawk.to $1 per hour.
| Chatfuel | tawk.to | |
|---|---|---|
| Starting price | from $18/mo | Free plan · from $29/mo |
| Free plan | Not stated by the vendor | Yes |
| Free trial | Yes | Not stated by the vendor |
| Plans | Business ($18/mo, $216/yr); Agency S ($90/mo, $1080/yr) | Free ($0); Remove branding ($29/mo); AI chatbot ($29/mo); Hired chat agents () |
| Fees | Not stated | $1 per hour |
| Best for | Agencies | Not stated |
| Key features | WhatsApp conversion tracking to Meta Pixel; Lead qualification and scoring automation; In-chat product and service sales; Automatic replies to post and Reel comments | Free live chat software; Chatbot trained on your Knowledge Base and shortcut FAQs (add-on); Hired live chat agents who answer chats for you; Dedicated virtual assistants |
| Checked on | 2026-10-05 | 2026-10-02 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Chatfuel
- Free trial available
- Business is $18 a month
- Agency S supports 3 companies
Trade-offs
- No free plan
- AI credits are limited ($20 a month on Business, $100 on Agency S)
- Usage limits apply and are documented elsewhere
tawk.to
- Live chat software is free, according to tawk.to
- A forever-free chatbot plan for limited chat volume
- Not priced per seat
Trade-offs
- Removing the tawk.to branding costs $29 a month
- The AI chatbot starts at $29 a month beyond the free volume
- The pages checked describe the model but do not list a plan comparison