Capsule vs Nutshell
Both are in CRM. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Nutshell's cheapest paid plan is $13/mo, against $18/mo for Capsule.
- Capsule has a free plan; Nutshell does not.
- Fees: Capsule Per user per month, billed annually; Nutshell Per user per month.
| Capsule | Nutshell | |
|---|---|---|
| Starting price | Free plan · from $18/mo | from $13/mo |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Plans | Free ($0); Starter ($18/mo annual); Growth ($36/mo annual); Advanced ($54/mo annual); Ultimate ($72/mo annual) | Foundation ($19/mo, $13/mo annual); Growth ($32/mo, $25/mo annual); Pro ($49/mo, $42/mo annual); Business ($67/mo, $59/mo annual); Top plan ($89/mo, $79/mo annual) |
| Fees | Per user per month, billed annually | Per user per month |
| Best for | Small business | Not stated |
| Key features | Contacts, sales pipelines and custom sales milestones; Tasks and project boards; Gmail and Outlook connection; Shared mailbox and email templates (Starter and up) | Unlimited contacts and storage; Email and calendar sync; AI Chatbot, form builder and landing pages; AI outcomes included monthly (10 to 150 by plan) |
| Checked on | 2026-10-03 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Capsule
- Free plan for up to 2 users with 250 contacts
- Free 14-day trial of paid plans with no card
- Annual billing saves up to 18%
Trade-offs
- Free is limited to 250 contacts and 1 sales pipeline
- Workflow automations and multiple pipelines need Growth at $36
- Per-user pricing grows with team size
Nutshell
- Free 14-day trial, no credit card
- Free live support on every plan
- No seat minimums or maximums
- Webchat, landing pages and attribution reporting included
Trade-offs
- Email marketing is a paid add-on starting at $49 a month, and Engagement (SMS and messaging) is $16 per user a month
- Automation needs the $42 or $49 Pro plan
- Phone support is on the top plan only