CallRail vs Ringba
Both are in Call tracking. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Fees: CallRail Plus additional usage; Ringba $0.055 per local minute; local numbers $3 a month; recording $0.01 per minute, $0.05 per local minute; local numbers $2 a month; recording $0.005 per minute, Custom pricing; contact sales.
| CallRail | Ringba | |
|---|---|---|
| Starting price | from $50/mo | Not verified yet |
| Free plan | No | No |
| Free trial | Yes | Not stated by the vendor |
| Plans | Lead Tracking ($55/mo, $50/mo annual); Lead Tracking Complete ($105/mo, $95/mo annual); Lead Conversion ($165/mo, $150/mo annual); Lead Conversion Complete ($215/mo, $195/mo annual) | Business (); Professional (); Enterprise () |
| Fees | Plus additional usage | $0.055 per local minute; local numbers $3 a month; recording $0.01 per minute; $0.05 per local minute; local numbers $2 a month; recording $0.005 per minute; Custom pricing; contact sales |
| Best for | Not stated | Not stated |
| Key features | Call and text tracking with attribution; Call recording and routing; Call transcription and analysis; Automation rules | Call tracking and call recording; Call flows, IVR and Ring Trees; Predictive routing, revenue recovery and real-time bidding; Ping/post call trading |
| Checked on | 2026-10-03 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
CallRail
- 14-day free trial with no credit card
- API access is included in all plans
- Yearly billing saves up to 10%
Trade-offs
- The base fee is only part of the cost: extra numbers, minutes, texts and forms are billed on top
- Additional usage fees are not refundable
- Heavy API use beyond 1,500 calls a month costs $80 or $200 a month
- Voice Assist is priced separately, and starts at an extra $55 for Lead Tracking
Ringba
- No contracts or setup fees, according to the page
- Per-minute rates fall on the Professional tier
- Built for pay-per-call, with bidding and call trading features
Trade-offs
- No flat monthly plan fee is listed, so cost depends on minutes and numbers
- TCPA Shield is an additional fee on every tier
- Additional Ring Trees are $100 each on Professional
- Enterprise pricing is custom