CallRail vs CallScaler
Both are in Call tracking. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- CallRail's cheapest paid plan is $50/mo, against $65/mo for CallScaler.
- Fees: CallRail Plus additional usage; CallScaler Plus usage.
| CallRail | CallScaler | |
|---|---|---|
| Starting price | from $50/mo | from $65/mo |
| Free plan | No | No |
| Free trial | Yes | Yes |
| Plans | Lead Tracking ($55/mo, $50/mo annual); Lead Tracking Complete ($105/mo, $95/mo annual); Lead Conversion ($165/mo, $150/mo annual); Lead Conversion Complete ($215/mo, $195/mo annual) | Call Tracking ($95/mo, $65/mo annual, $780/yr); Pay Per Call ($600/mo, $400/mo annual, $4800/yr) |
| Fees | Plus additional usage | Plus usage |
| Best for | Not stated | Not stated |
| Key features | Call and text tracking with attribution; Call recording and routing; Call transcription and analysis; Automation rules | Call tracking and dynamic number insertion; Visual call flows and call recording; AI transcription and lead scoring; Form and SMS tracking |
| Checked on | 2026-10-03 | 2026-10-03 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
CallRail
- 14-day free trial with no credit card
- API access is included in all plans
- Yearly billing saves up to 10%
Trade-offs
- The base fee is only part of the cost: extra numbers, minutes, texts and forms are billed on top
- Additional usage fees are not refundable
- Heavy API use beyond 1,500 calls a month costs $80 or $200 a month
- Voice Assist is priced separately, and starts at an extra $55 for Lead Tracking
CallScaler
- 14-day free trial and a 30-day money-back guarantee
- Local numbers are $0.50 a month
- Free number migration when switching from another tracker
- Annual billing saves up to 33%
Trade-offs
- Call Tracking is limited to 3 businesses and 5 users unless you add $95 a month
- Usage is billed on top: local minutes $0.045, AI transcription $0.006 per 15 seconds
- The Pay Per Call plan is $600 a month ($400 billed yearly)