Botpress vs Smartsupp
Both are in Chat and chatbots. Here is how their plans, prices and features compare, taken from each vendor's own site.
The main differences
- Smartsupp's cheapest paid plan is $14/mo, against $150/mo for Botpress.
- Fees: Botpress Billed annually; extra conversations $65 per 100, Billed annually; extra conversations $50 per 100, Custom pricing; Smartsupp states none.
| Botpress | Smartsupp | |
|---|---|---|
| Starting price | Free plan · from $150/mo | Free plan · from $14/mo |
| Free plan | Yes | Yes |
| Free trial | Not stated by the vendor | Not stated by the vendor |
| Plans | Free ($0); Plus ($150/mo annual); Team ($750/mo annual); Enterprise () | Free ($0); Solo ($17/mo, $14/mo annual); Plus ($25/mo, $21/mo annual); Expert ($83/mo, $69/mo annual); Mira AI Agent ($16/mo, $16/mo annual) |
| Fees | Billed annually; extra conversations $65 per 100; Billed annually; extra conversations $50 per 100; Custom pricing | Not stated |
| Best for | Not stated | Not stated |
| Key features | AI agents with unlimited agents on paid plans; Webchat and WhatsApp channels; Whitelabel webchat (Plus and up); Help Center with custom domain (Plus and up) | Live chat with WhatsApp and Messenger; Contact hub and file sharing; Basic visitor information; AI reply assists per month on paid plans |
| Checked on | 2026-10-03 | 2026-10-04 |
Prices change; confirm on the vendor's site before you buy. Full details and sources are on each tool's page.
Botpress
- Free plan with no top-ups or overages
- Unlimited AI agents and AI spend included on paid plans
- Priced by conversations, not seats
Trade-offs
- Free is limited to 25 conversations and 3 AI agents
- Extra conversations are sold in packs of 100 ($65 on Plus, $50 on Team)
- Plus is $150 a month billed annually
Smartsupp
- Free plan with live chat
- Unlimited conversations on every paid plan
- A separate AI agent at $16 a month
Trade-offs
- Free is limited to 25 conversations a month and 14 days of history
- Automations and API start on Plus
- Enterprise starts at $280 a month